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Where will I meet your
driver at the airport |
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Heathrow:
Terminal 1 - at the exit from customs (Along the railings - straight
on)
Ireland and Nationwide flights - Domestic Arrivals (Departures
level)
Terminal 2 - at the exit from customs (Along the railings, or in
front of the currency exchange
booth)
Terminal 3 - at the exit from customs (Walk along the railings and
bear right towards the
Information desk)
Terminal 4 - at the exit from customs (Turn right and look for the
driver opposite Starbucks)
Terminal 5 - at the exit from customs (In front of Costa Cafe at the
centre of the arrivals hall)
Ireland and Nationwide flights - Domestic Arrivals (North end of
terminal)
Gatwick:
South Terminal - at the exit from customs (Bear to the Right along
the Railings)
North Terminal - at the exit from customs (straight on - near the
currency exchange booth)
Stansted airport:
At the exit from customs (straight on - near the currency exchange
booth)
Ireland and Nationwide flights - Domestic Arrivals (South end of
terminal)
Luton airport:
Straight on, past the Costa cafe
City airport:
Centre of main hall |
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What's included in your tariff?
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Our prices include the cost of your journey and if applicable
Central London Congestion Charge. Prices don't include however, VAT,
Airport parking costs and various Toll charges.
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What is
VAT |
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Value
Added Tax - the local UK Sales Tax - 17.50% ( 15% until 2010) |
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What happens after I've booked a car?
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Upon completion of your booking we provide a Booking Reference
Number (BRN).
We then process your booking and e-mail you the confirmation details
within 24 hours
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I'm at the Airport, where do I meet your chauffeur?
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Our chauffeurs always wait inside the terminal, next to the exit
from Customs, with
a board carrying your name and flight number
(See more details above) |
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My flight has been delayed, will I miss your chauffeur?
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We monitor your flight to ensure that our chauffeur meet you on
time, either when flights are late or early (We allow 30 minutes for
baggage handling and Passport control to minimise parking and
waiting time costs)
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Can I change the original journey
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Yes, please ask us to quote for any alterations
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Can I cancel my booking
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Yes, providing you give us sufficient
notice - see our full Terms & Conditions
for more details |
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Can I smoke in your cars? |
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Although we observe a non-smoking
policy in all our cars, smoking is strictly at the
driver's discretion |
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What accessories can I expect in
your cars? |
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All cars have air-conditioning and
quality sound system - please tell us about your special
requirements at the time of booking |
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What's included and
what's extra in As Directed Central London hire (AD) |
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The price includes the
chauffeur driven car of your choice for the booked time period, with
an allowance of up to 5 miles per hour.
Parking, additional hire time and excess mileage are charged
according to our published tariff. |
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